Registration Technician

JOB SUMMARY
 
          This position performs technical and clerical duties relating to the research, processing, and auditing of voter registration records, and related geographic data.
 
MAJOR DUTIES

• Registers voters and updates current voter’s information.
• Assists with and otherwise troubleshoots issues with applications for voter registration and related documents.
• Utilizes GIS software to assist with maintenance of district lines, precinct lines, and polling place locations.
• Maintains and updates addresses in the statewide voter registration system’s address library.
• Processes and certifies absentee ballots.
• Assists the general public, candidates, board members, poll workers, vendors, and the media with questions and concerns.
• Answers telephone and greets visitors; provides information and assistance; refers to appropriate personnel.
• Scans, indexes, and files registration cards, campaign reports, voter applications, and related documents.
• Assists and coordinates audits of voter registration and credit for voting in the statewide voter registration system.
• Sorts and processes mail.
• Performs related duties as assigned.

 
KNOWLEDGE REQUIRED BY THE POSITION
 

• Knowledge of Georgia voter registration laws.
• Knowledge of the rules of the state election board.
• Knowledge of modern office practices and procedures.
• Knowledge of local streets, roads, precincts, and districts.
• Skill in the maintenance of files and records.
• Skill in the provision of customer service.
• Skill in prioritizing and organizing work.
• Skill in the use of computers and job-related software programs.
• Skill in oral and written communication.

 
SUPERVISORY CONTROLS
 
The Elections Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
 
 
GUIDELINES
 
Guidelines include the Georgia Election Code, federal statutes, rules of the State Election Board, Board of Voter Registration and Elections policy, and hardware and software user manuals. These guidelines are generally clear and specific but may require some interpretation in application.
 
COMPLEXITY/SCOPE OF WORK
 

• The work consists of related clerical, customer service, and technical duties. Changes to state and national regulations, as well as frequent interruptions contribute to the complexity of the position.
• The purpose of this position is to clerical and customer service support for departmental operations.  Success in this position contributes to the efficiency of those operations.

 
CONTACTS
                                                                     

• Contacts are typically with co-workers, other election officials, elected officials and candidates for elected office, vendors, and members of the general public.
• Contacts are typically to provide services, to give or exchange information, or to resolve problems.

 
PHYSICAL DEMANDS/ WORK ENVIRONMENT
 

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, stooping, walking, bending or crouching. The employee occasionally lifts light and heavy objects, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color.
• The work is typically performed in an office.

 
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
 
This position has functional supervision over assigned seasonal staff.
 
MINIMUM QUALIFICATIONS
 

• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.