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The Chamber Weekly Blog
A collection of articles that we believe will add value to you and your business!Monday, February 4, 2019No one wants to be a number. But there’s no better way to make those around you feel like one than by applying the same treatment to everyone across the board. Nope, individualization is in and it’s no longer a trend but an expectation thanks to companies like Netflix and Amazon. Through companies making suggestions based on past behavior, customers have now become accustomed to this level of service and knowledge of their preferences. Read more(0) CommentsMonday, January 28, 2019Surveys aren’t the way to good customer service. They might’ve been five years ago, but they’re being used with such an annoying regularity that no one wants to take part in them. But how do you improve your business’ customer service if you don’t know what your customers want? Trust us. There are other ways. Here are a few things you need to ditch in order to begin providing better service. Read more(0) CommentsMonday, January 14, 2019Creativity in business is incredibly important. It helps business people see connections, where others see none. It also aids them in presenting unique ideas. Creativity assists businesses in standing out from the crowd and a creative approach gives people yet another reason to know, like, and trust you. Read more(0) CommentsMonday, January 7, 20192019 is your year. It’s time to grow that business beyond your wildest dreams. But dreams aren’t enough to get you there. It takes hard work and implementation of tasks and projects that will bring you closer to your goals. If you’re ready to see a change in your business, there are 19 things you need to start doing. Read more(0) CommentsMonday, December 31, 2018Tip 1: Add value, don’t extract value from customer experience. Seek to provide as much value added activity as possible into each sale to make the customer feel like it the goods or services exceed the asking price. This keeps people coming back, desirous for another amazing experience that went above expectations. Read more(0) CommentsMonday, December 17, 2018One of the easiest and cheapest marketing tactics today is building a referral network. If you concentrate on growing referrals and word-of-mouth (WOM) marketing you can cut your marketing budget. Not only does WOM marketing not cost you anything, it’s more believed by potential customers. A recent survey by PowerReviews of 800 retail customers reported 95% of respondents have consulted customer reviews in the past. But how do you grow that solid base of referrals and people willing to write reviews? Read more(0) CommentsMonday, December 10, 2018There are roughly 75.3 million Millennials in the United States. This number outranks the 74.9 million Baby Boomers. For a successful future, your business needs the younger generation. Here’s how you can get their attention and keep it. Read more(0) CommentsMonday, December 3, 2018At the risk of sounding like an infomercial, if you make just one change to your business in 2019 you’ll open up a new door to an even greater level of success. It’s a very simple concept. You don’t have to go get an MBA or Master’s in marketing. You simply have to refocus your offerings from you want to say to what your ideal customer wants. Help your customers get what they need. Read more(0) CommentsMonday, November 26, 2018On Sunday, January 21, 1776, in a small New England church, Pastor Peter Muhlenberg delivered one of the most dramatic sermons of his career. Muhlenberg’s text for the day was Ecclesiasties 3 where it explains, “To everything there is a season, a time for every purpose under heaven: a time to be born, and a time to die; a time to plant, and a time to pluck what is planted.” Coming to the end of his sermon... Read more(0) CommentsMonday, November 19, 2018The day after Black Friday is Small Business Saturday. There are many ways you can get involved in this event that promotes buying from small businesses. Here are a few ways you can make the most of this time for your business even if you have very little time to prepare. Read more(0) Comments